ECEM APART HOTEL
To ensure we become a tourisim and hospitality brand we have created policies to ensure absolute guest satisfaction in the light of our esteemed founder Dr.Nevzat Bilal’s knowledge and experience. Our policy of commitment to quality means that guest satisfaction is above all else within the framework of legal conditions and our own conditions. We provide quality and safe products and services for our guests and our guests, and to ensure that our guests choose our country and hotel again by making continuous improvements in line with our pre-determined goals. We work hard to give our guests of all ages happy, healthy, and unforgettable holiday memories – this is our mission. In this context, we want you to know that we attach a huge importance to the experience of every guest entering our doors at Ecem Apart Hotel, and as always, your health, safety and comfort are a priority. As the Ecem Family, we will always be happy to welcome you. We wish you a pleasant holiday.
Our Precious Guests
Your health, safety and comfort are paramount. In light of the impact and changes caused by the new COVID-19 (Coronavirus), we want to ensure and reassure you that we focus on the health and safety of all our guests, residents and employees, day, and night, without compromise. Undoubtedly, the quality and comfort of your experiences are our standards you know, love, and expect during every stay with us. Considering the rapidly developing COVID-19 (Coronavirus) situation, Ecem Apart Hotel continues to take additional steps to ensure the safety of our guests and staff as well as hygiene and cleanliness standards. Ecem Apart Hotel has established procedures to comply with the rules of our Ministry of Health, local health authorities and even the World Health Organization (WHO). We accept all published standard recommendations and scrupulously follow the authority’s regulations and all updates to reduce exposure and transmission to a range of diseases, including hand and respiratory hygiene and food safety practices. We are committed to providing you with the safest service as required by the Ministry of Health, the Ministry of Culture and Tourism, the Muğla Governorship Provincial Hygiene Board.
Should the authorities put new measures in place, you can follow the updated “ECEM APART HOTEL IN-FACILITY OUTBREAK MEASURES PLAN” and all the necessary protocols and procedures from our official web addresses. All of our teams and staff receive training on the current situation periodically and adhere to the latest guidance and hygiene protocols. We would like to state that we are well educated and confident in their ability to handle situations that may arise at Ecem Apart Hotel. We will continue to monitor this closely to ensure the safety of each of you; We will continue to update this communication regularly. In the meantime, with a flexible cancellation policy for the 2021 and 2022 summer holidays, we can recommend our guests who have not booked yet to contact us for the perfect holiday. At Ecem Apart Hotel, we promise that we will do our best to ensure you have a very safe and healthy stay among your family and loved ones.
Thank you very much for your understanding for the current situation, we look forward to welcoming you all back to our hotel. Until then, please be safe, stay at home and maintain social distance and wear a mask.
Kind regards
Dr. Nevzat Bilal
